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Patient Journey

Your time with us

Joanne Evans is regarded as one of the UK’s top and most respected facialists.

With over 25 years’ experience in skin, medical and beauty therapy, Joanne has cemented herself as one of the most sought after experts. As a skin expert, laser specialist and aesthetician, as well as an ingredients specialist, Joanne has a wealth of knowledge in all things skin.

Joanne continues to lead in the beauty industry by focusing on a more holistic and bespoke approach and by looking at anti-ageing techniques from every angle, from deep cleaning to laser treatments including nutrition, health, lifestyle as well as cosmetic procedures and maintenance.

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Your time with us

Patient Journey

Your Consultation

Our clients often know what their skin problem is, but don’t know which treatments, or combination of treatments is suited to their specific needs.

They may also not be aware of the range of treatments available. Simply book a 30 minute consultation with us. Joanne and her team will examine your skin, listen to your issues and desired outcomes and take information on your lifestyle, diet, situation and experiences with any previous treatments. They will then recommend a skin care package designed specifically to your needs, including any treatments offered by her team of specialists.

There is also the option to add 15 minutes on to your first treatment so your facialist has more time to take care of your skin and you can start seeing benefits right away.

Patient Journey

Your Treatment

Joanne’s philosophy is to treat each client by customising your treatment to your skins needs and desired outcomes, providing an advanced skincare regime for maximum skin health. Our team use the very best in technology, anti-ageing techniques and advanced professional products to achieve maximum results. Our space is designed to soothe and relax you from the moment you walk through the door. We have various areas for you to relax before and after your treatment with infused water and healthy snacks, prepare to leave feeling pampered inside and out.

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We dedicate ourselves on a bespoke concept, treating every square inch of your skin. We will advise you on the best programme for you, with a holistic approach taking into account your mood, time, environment, diet and health, providing the very best results for your skin!

Patient Journey

Aftercare

We will recommend what products will best suit your skin and talk through your current regime to advise you on what are the best ingredients and products to improve any skin concerns and the health of your skin before your next visit. Any treatments which have any downtime or will leave your skin temporarily more sensitive will be thoroughly talked through with you before treatment to ensure you are able to carry on with day to day life uninterrupted.

All aftercare for any treatments you had whilst you are with us will be discussed with you before and after treatments and any specific aftercare leaflets and products will be ready for you to consider when you finish your treatment with us.

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Get in touch

Phone

020 7792 6999

info@skin-matters.co.uk

Address

119B Portland Road,
London W11 4LN

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